Page 10 - Retailing_SA_2_2020
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            A clean back of house is essential

                                           for retailers

                   Everyday tons of perishable goods are delivered to supermarket loading docks across the

                     ccording to Emma       can be spread throughout the           areas.
                     Corder, Managing       supermarket if not stopped at the   •    Have appropriate, closed
                     Director of commercial   entry point. These back of house     containers for oily rags or other
                     cleaning company       areas are constantly busy and not      combustible waste.
          AIndustroclean,                   usually visible to the public eye  •    Clean up all spills immediately.
          “Docking zones are the first landing   Best practice for keeping these   •    Report any cracked or broken
          point for perishable goods, from   areas clean and safe and to prevent   concrete or other flooring that
          raw meat and fish to dairy products.   the loss of stock is to clean with the   may cause injury.
          So naturally employee training,   correct products and equipment
          logistics, adhering to operating   and ensuring regular cleaning and   Corder says that equipment,
          procedures and standard health    maintenance of these spaces.       machinery and chemicals must also
          and safety regulations as well as                                    be categorised, so that they are not
          good housekeeping will help to    Water, or products containing oil   used in other areas.
          minimise hazards, injuries and    or other liquids on floors pose a
          product loss."                    risk of slips and falls. Liquid spills   “Just as you would ensure that your
                                            might include substances that      surfaces are clean, ensure that
          She also adds, “It may seem like   may be flammable or toxic. Even   your equipment and machinery are
          a costly exercise but having a    the smallest spill of flammable or   kept in good working condition.
          maintenance team, daily schedule   toxic sale products can also cause   Making sure that your tools are
          and the correct cleaning products   respiratory nuisance.            cleaned after use plays a huge role
          specifically for these areas, will                                   in the prevention of harmful micro-
          save retailers in the long run.”  In the event of any spill, cleaners   organisms being transferred from
                                            need to wear Personal Protective   one area to another.”
          These savings come in different   Equipment (PPE) such as gloves,
          forms, from keeping your          aprons and masks. Spills can       To effectively deal with spillages,
          employees safe to improved        be cleaned manually with the       Corder recommends using a wet
          efficiency of unloading or loading   appropriate equipment.          and dry vacuum cleaner, but not
          that could lead to financial loss                                    for putting a toxic substance as all
          due to loss of product as a result of   This includes removing the initial   the components may then become
          spoilage.                         spillage with paper towel or a tool   contaminated. as in many instances
                                            such as a “baggy” whereby the      these are able to handle certain
          The Occupational Health and Safety   spillage is disposed of directly into   toxic materials.
          Act’s Environmental Regulations for   a refuse bag. Depending on the
          workplaces states that employers   spillage type, the area may need   Scrubbing machines can deal
          are required to keep workplaces   to be disinfected once it has been   with larger areas quicker and
          clean, orderly and free of anything   cleaned sufficiently.          more efficiently. It is also crucial to
          that will obstruct employees from                                    invest in suitable brushware and
          performing their work. This can   Keeping floors clean, dry and in   chemicals that can dissolve oils,
          be achieved by clearly marking    a good condition includes several   grease and stubborn dirt.
          floors to identify where walking is   easy steps:
          off limits, displaying visual dock
          communication and cleaning the    •    Keep containers, packaging,
          area regularly.                       tools, and other materials out        Water, or products
                                                                                     containing oil or other
                                                of pedestrian walkways and          liquids on floors pose a
          Due to multiple deliveries in loading   driving areas.                      risk of slips and falls
          areas on a daily basis, these areas   •    Clean up and properly dispose
          are exposed to pathogens, which       of waste in the correct disposal

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