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RETAILING
                                                           SA


                  COVID-19, SAPICS AND SUPPLY


                                CHAIN MANAGEMENT




                      The coronavirus announcement by South African President Cyril Ramaphosa has the
                   country reeling. He declared a national state of disaster and announced radical measures
                                                 that will be implemented.



                    hese include a          economic impact, states SAPICS     Cecere recommends retail data
                    travel ban and visa     president Kea Mpane. “It is critical   sharing, to deal with shortages
                    cancellations for visitors   that we up our game now and   of things like toilet paper, which
                    from high-risk countries   show why effective supply chain   is flying off shelves in South
          Tsuch as Italy, Iran,             management is widely regarded as   Africa today. To align retail and
          South Korea, Spain, Germany, the   a catalyst for economic growth. This   manufacturing signals through this
          United States, the United Kingdom   crisis represents an opportunity and   pandemic, Cecere asks all retailers
          and China, the closure of schools   a responsibility for the supply chain   to share daily shelf-level data
          from Wednesday, the closure of    profession.                        weekly with manufacturers. “This
          37 of SA’s 72 ports of entry, and a                                  pandemic has fundamentally altered
          prohibition of gatherings of over 100   “Right now, we need qualified,   demand and we need to streamline
          people.                           certified, professionally designated   data across the supply chain.”
                                            and ethically accountable supply
          “Even the most VUCA-ready         chain professionals more than      “The health of truck drivers is a
          leaders – those prepared for the   ever before. I am proud to be     concern. We need to keep trucks
          volatility, uncertainty, complexity   associated with SAPICS’s work   moving. Today, 40% of trucks
          and ambiguity of today’s world    to professionalise and regulate    move empty and supply chains
          – were unprepared for this,”      supply chain management, which     are not truck friendly for loading
          comments SAPICS business          has a vital role to play in fighting   and unloading times. As the virus
          development executive Tonya       Covid-19.”                         impacts escalate, I anticipate a
          Lamb.                                                                shortage of drivers. Now is a time
                                            It’s not going to be easy. Sean    for supply chain leaders to work
          SAPICS, The Professional Body     Culey, a globally recognised       together to minimise wait times and
          for Supply Chain Management,      business transformation expert,    maximise backhauls.”
          believes that this is the time for   author and award-winning SAPICS
          supply chain professionals to step   Conference speaker that it's hard   Internationally acclaimed supply
          up and demonstrate how supply     enough to predict and risk assess   chain guru and SAPICS 2020
          chain management makes the world   a “black swan” event (pandemic),   speaker Dr John Gattorna says
          go around, even in the midst of a   let alone know what the “black   that organisations aiming to survive
          global pandemic.                  swan” impacts are likely to be. He   current and future supply chain
                                            pondered toilet paper panic buying   disruptions like coronavirus must
          “Covid-19 – or novel coronavirus –   when this virus is not gastroenteric;   ensure that their supply chains are
          has put supply chains and supply   as well as the “black swan” side   designed with dynamic rather than
          chain management smack bang       effects such as shortages of       static capabilities.
          in the spotlight! Supply chain    surgical masks causing sales of
          management is front and centre    dust masks to rocket, impacting    “What we now have to focus on is
          and has the opportunity to be the   contractors’ ability to work.    designing a portfolio of supply chain
          hero,” contends Lamb. “Coronavirus                                   configurations within the enterprise
          is forcing us, as supply chain    Lora Cecere, founder at Supply     that are capable of servicing a large
          professionals, to surpass agile,   Chain Insights, offered some      part of our target market, under
          adaptive and innovative. It is vital   suggestions in response to the novel  conditions that can vary from stable
          that supply chains keep moving,   coronavirus crisis. With demand for   through to extremely disruptive.
          and new thinking is the order of the   healthcare gear surging, she urges   At the same time, we also have
          day.”                             suppliers of this gear to actively   to be able to cater for customers
                                            work with government emergency     that change their normal buying
          Supply chain proficiency and      teams to allocate N95 masks, and to   behaviours because of the changing
          competence can mitigate this      actively bring capacity online.    situation they find themselves in.”
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