Page 8 - Retailing_SA_3_2020
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RETAILING
                                                           SA

                       Volvo Trucks starts




                   2020 on a high note







                        Volvo Trucks Southern Africa ended 2019 as the top-selling extra heavy truck
                                               manufacturer in South Africa.

































                                        In 2019 Volvo Trucks sold 3 206 units in South Africa

                     ccording to            Mozambique, Namibia, Zambia and    2019, Volvo Trucks was also the
                     Naamsa, the            Zimbabwe.                          top-ranked truck manufacturer
                     National Association                                      in terms of overall customer
                     of Automobile          “Our customers and our staff are   satisfaction, according to the latest
          AManufacturers of                 the main driving force behind      report released by Data Track,
          South Africa (NAAMSA), Volvo      everything we do,” said Marcus     a local research company that
          Trucks company sold 3 206 units   Hörberg, vice president of Volvo   analyses customer experiences
          in South Africa and other African   Group Southern Africa. “We believe   of over 37 500 truck and fleet
          countries during last year, giving   that the quality of our products, our   operators in South Africa.
          them a 23.2% market share of the   staff, service, parts and support,
          segment.                          played a central role in increasing   Fleet owners were surveyed
                                            our market share. We will now work   in terms of their satisfaction in
          The first place for Volvo Trucks is   even harder to keep the trust our   terms of their parts, service and
          an improvement of its position in   fleet owners have placed in us.”   sales dealings with 13 truck
          2018, when the company finished                                      manufacturers.
          in third position – a 4.8% growth in   Hörberg said that in order to
          market share.                     efficiently support the growing Volvo   “We are committed to continue
                                            Trucks vehicle parc, the company   increasing vehicle uptime and
          Volvo Trucks Southern Africa has   will invest in additional facilities and   optimising vehicle utilisation for
          assembly facilities in Durban and   service dealers. The company will   our fleet owners,” said Hörberg.
          currently has four ranges available:   also train and develop additional   “Aspects like connected services,
          the FH16, FH, FM and FMX.         technicians to keep service levels   flexible service contracts and
                                            up to the highest standards.       preventative maintenance all assist
          The company is also responsible for                                  fleet owners in keeping the wheels
          export to countries like Botswana,   At the end of the fourth quarter in   of their businesses turning.”
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